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Sellveera
  • [ RUN ]
  • [ 10 working days ]
  • [ 7 Deliverables ]

Ready for the Bad Day

Short, specific runbooks, plus a rota saying who is on call, so your next outage follows a plan rather than a guess.

Overview

Nobody reads a long document during an outage, so a runbook must be short, exact and rehearsed. You get one for each of the ten failures most likely to visit you: a full database, a queue backing up, an expired certificate, a gateway that will not answer. Each one gives the warning sign, the thing to look at, the remedy, and the moment to hand it upward. You also get the rota itself, an agreed severity scale, a blame-free review template, and one practice run.

Deliverables

What You Receive.

7 items, delivered within 10 working days. This list is the scope of the service.

  1. 01

    10 runbooks, one for each failure most likely to hit you

  2. 02

    Severity levels set out, and what each one demands in response

  3. 03

    Your on-call rota loaded into a paging tool

  4. 04

    Escalation paths carrying names, numbers, and when to move up

  5. 05

    Wording drafted in advance, for customers and for staff

  6. 06

    A review template that avoids blame, plus how to use it

  7. 07

    A tabletop exercise, run once with your own people

Timeline

10 working days

Timelines are in working days. The clock starts once your payment is confirmed and we have what we need from you. The delivery policy explains this in full.

Ideal For

Who This Suits.

  1. 01. The same person absorbs every incident
  2. 02. You have promised uptime to somebody and have no formal rota
  3. 03. Your first serious outage proved there was no process at all
Before We Start

What We Need From You.

Share these from your order after checkout. The timeline starts once they arrive.

  1. 01 A way into the monitoring and alerting you already have
  2. 02 Time from whoever currently picks up the problems
  3. 03 Whatever record you kept of past incidents, however rough
Benefits

What Changes Afterwards.

  1. 01

    Nothing waits on one person picking up their phone

  2. 02

    The customer message is already drafted before the outage starts

  3. 03

    The review afterwards produces fixes, not finger-pointing

How Buying Works

Four Steps, No Quote.

More on payment, delivery and cancellations in the FAQ, delivery policy and refund policy.

  1. 01

    Add to basket

    Choose the quantity and add the service. Add others if you need them.

  2. 02

    Pay by UPI

    Check out with your details. The price includes 18% GST.

  3. 03

    Share what we need

    Send the items listed above from your order. The timeline starts then.

  4. 04

    Receive the work

    You receive the listed deliverables and can follow the order in your dashboard.

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Ready When You Are

Ready for the Bad Day, ₹12,999.

One price with GST included, 10 working days, and the deliverables listed above. Questions first? Write to us and we will answer in writing.

Ask A Question

GST incl. · Qty 1

₹12,999